KitchenDesign support

How can we help?

Start with the quick answers below. If something still is not right, email us with your iPhone model, iOS version, and any request ID shown in the error.

Email support

What makes a good room photo?

Use a bright, straight-on photo that shows the floor, walls, and main furniture or fixtures. Avoid extreme wide-angle distortion, people, and heavy motion blur.

How long should a design take?

Most requests need about one to three minutes, but demand, photo complexity, and connection quality can change the time. Once accepted, a job can continue while you switch screens or lock your iPhone.

Where will the result appear?

The finished image opens as the newest version of your design and is also saved in Gallery on that iPhone. Tap it for a full-screen view, Save, and Share.

What do Standard and High Detail cost?

A Standard generation uses 1 credit. High Detail uses 2 credits total. The app always shows the cost before you start.

How do plans and credit packs work?

Plan credits refresh each billing period and do not roll over. One-time packs are used after included plan credits. In the current version, pack balances remain on the same installation but cannot restore after deleting the app or moving to another device.

How do I restore or cancel?

Use Restore Subscription on Plan & Usage for an eligible subscription. Manage or cancel auto-renewal in Apple ID subscription settings. Apple handles billing and refund requests.

A refinement changed too much

Ask for one concrete change at a time, such as “make only the lower cabinets warm oak.” KitchenDesign asks the model to preserve everything else, but AI results can still vary.

How do I delete my designs?

In Gallery, touch and hold a design, then choose Delete. This removes its local image files and version history from that iPhone.

AppKitchenDesign for iPhone
Current releaseVersion 1.0
Contactsupport@closetry.app