What makes a good room photo?
Use a bright, straight-on photo that shows the floor, walls, and main furniture or fixtures. Avoid extreme wide-angle distortion, people, and heavy motion blur.
KitchenDesign support
Start with the quick answers below. If something still is not right, email us with your iPhone model, iOS version, and any request ID shown in the error.
Email supportUse a bright, straight-on photo that shows the floor, walls, and main furniture or fixtures. Avoid extreme wide-angle distortion, people, and heavy motion blur.
Most requests need about one to three minutes, but demand, photo complexity, and connection quality can change the time. Once accepted, a job can continue while you switch screens or lock your iPhone.
The finished image opens as the newest version of your design and is also saved in Gallery on that iPhone. Tap it for a full-screen view, Save, and Share.
A Standard generation uses 1 credit. High Detail uses 2 credits total. The app always shows the cost before you start.
Plan credits refresh each billing period and do not roll over. One-time packs are used after included plan credits. In the current version, pack balances remain on the same installation but cannot restore after deleting the app or moving to another device.
Use Restore Subscription on Plan & Usage for an eligible subscription. Manage or cancel auto-renewal in Apple ID subscription settings. Apple handles billing and refund requests.
Ask for one concrete change at a time, such as “make only the lower cabinets warm oak.” KitchenDesign asks the model to preserve everything else, but AI results can still vary.
In Gallery, touch and hold a design, then choose Delete. This removes its local image files and version history from that iPhone.